3320 - Supplier Services Rep

Job Overview
Under broad guidance, manages and administers the daily relationship of key suppliers.

Essential Functions
• Interacts with supplier contacts to discuss their business needs and develops the appropriate solution.
• Ensures supplier data submissions meet contractual standards and maintains quality of data supply.
• Gathers requirements, develops custom reports, fulfills report requests and responds to customer request.
• Recruits new data suppliers (e.g. pharmacists or doctors) for new panels or to maintain the statistical validity of a panel.
• Maintains suppler records and all supplier-related information (profiles, contact information, contracts, compensation records, compliance).
• Compensates data suppliers – investigates, resolves and processes panel incentives in order to facilitate timely receipt of compensation.
• May visit data suppliers.
• Acts a lead, providing direction and guidance.

Qualifications
• Bachelor's Degree  
• Strong  knowledge of IQVIA core products, customer account management, and IQVIA information solutions /consulting services portfolio.
• Strong communication and servicing skills and the ability to negotiate.
• Ability to proactively identify complex problems and needs and develop solutions/recommendations to solve problems.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com