Sales Force Effectiveness Analyst

Sales Force Effectiveness Analyst

In this role you will provide support for sales force operations initiatives through effective communication, training, technology process improvement and data analysis.

Essential Functions
• Support and coordinate both short and long term planning initiatives to improve ability of organization to plan ahead and operate efficiently and effectively
• Develop sales/customer communications, processes (including sales, training, and databases), technologies, and data analysis
• Work with colleagues to ensure consistency of approach and standardized outputs to clearly communicate sales performance, and internal and external customer related information.
• Conduct verbal and/or written follow-up with internal colleagues regarding the information provided by this department
• Responsible for ensuring up-to-the minute accurate sales and/or quantitative information is captured in the appropriate database or tracking sheet
• Participate and may lead in the development of department procedures and processes
• Assist in the development and implementation of training initiatives for organization
• Update and maintain corporate databases as required and ensure accurate information is included in tracking reports
• Attend and participate in team teleconferences and meetings as necessary
• Perform quality control edits on all documents before issue to our internal or external customers
• Perform all other duties as assigned

Qualifications
• Other Degree in Business Management or other related discipline
• 3 years related experience or equivalent combination of education, training and experience
• Ability to be self-directed, prioritize opportunities and perform multiple tasks
• Ability to maintain demanding timelines
• Possess strong organizational skills and attention to detail.
• Possess strong communication skills, both verbal and written.
• Ability to establish and maintain effective working relationships with co-workers, managers and customers
• Strong computer skills (Microsoft Office, database knowledge, Internet, etc.)
• Knowledge of Salesforce (CRM)

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com