Associate Director, Site Solutions

Job Overview

The primary focus of this position is to support the oversight and management of the Customer's assets (projects and strategic initiatives) within IQVIA Product Development. The role holder will support and lead activities required to achieve the accelerated growth of the designated customer's account.  The position supports the governing of assets, resources, technology and processes required to support the designated customer portfolio of compounds in development.

Essential Functions

• Supports strategic planning, direction and support to business/strategic development initiatives for the designated customer.
• Support the management of a designated customer account globally to provide leadership oversight to customer and IQVIA assigned project teams and lead the development of and adherence by all project teams to an operations manual specific to the designated customer account for all product development projects.
• Team member responsible for the development of designated customer tools and operating principles.
• Support the delivery against key metrics, milestones, and contractual obligations for a portfolio of projects to encompass expectation setting and management against quality, time and financial objectives (e.g. project & portfolio margin targets).
• Serve as a key operational management contact globally to the designated customer account; responsible for ensuring appropriate communication channels are maintained and key customer expectations transcend the organization and are adhered to across the portfolio of projects.
• Support efforts to review the customer pipeline, opportunities pending, and future customer needs in support of the quarterly development of resource forecasts for delivery to the cost centers providing resources to the customer's account (e.g. project management, QLAB, Phase I, ECG, data management, clinical operations, biostatistics, etc).
• Cascade to and ensure adherence to global best practices by all members working on the designated customer account.
• Perform other duties as assigned.

Qualifications

• Other Degree in Life Science, Business Management or related field Req
• 10 years in the pharmaceutical, CRO, or related industry, experience to include clinical operations, CRA, Commercial and /or alternative operational functional (e.g. business development, data management, project management, laboratory, pre-clinical) Or Equivalent combination of education, training and experience.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com