Manager, HR Shared Services

Responsibilities

• Provide support and guidance to Junior members of an HR team in their day-to-day operational roles.

• Support  the continuous improvement of the HR function through development and implementation of HR programs in an assigned geography or business line.

• With limited guidance, provide comprehensive HR support to employees and management across assigned service areas, business units or departments. 

• As HR Shared Services Manager, with guidance, provide expertise, support and advice to assigned management teams either locally, regionally, globally or by function.

• Develop strong and effective team relationships with HR specialist functions/Centers of Excellence, e.g., HRSS Tier 1, HR Partner Teams, Payroll & Benefits etc.

• Support line managers in the process of new employee orientation where appropriate.

• Conduct ad hoc reviews as directed and propose recommendations in handling employment legislation, compliance, HR systems, practices and procedures and, with guidance, provide support and education to line management.

• Participate as assigned, with minimal supervision, in working with senior HR team members for the day-to-day development and implementation of redesign and new local and global HR initiatives.

• With guidance, act as the tier 2 POC to assigned business areas.

• Work with more experienced HR team members on organizational effectiveness and partnering change management efforts associated with reorganizations, mergers/acquisitions and transfers to ensure compliance to local legislation.

• Provide reports and analyses as requested by senior management.

• Manage HR-related queries and may work independently or in conjunction with senior members of the HR team and line management on issues.

• Manage staff in accordance with the organization's policies and applicable laws.  Responsibilities include hire, firing and coaching employees; planning, assigning and directing work; appraising performance and guiding professional development; addressing employee relations issues.

• Motivate employees to meet operational objectives by fostering an environment of teamwork and cooperation.

• Scope of Countries – Spain & Portugal.

Qualifications

• Bachelor's Degree  Req

• 4-6 years of experience in HR function, added advantage of having shared services experience.

• Equivalent combination of education, training and experience Req

• Extensive knowledge of local and relevant employment legislation

• Effective leadership skills & Excellent problem solving, judgment and decision making skills

• Good presentation & Influencing skills

• Strong verbal and written communication skills and very good interpersonal skills

• Proficient in Spanish & English Language.

• Ability to analyze data and recommend/implement solutions to operational problems

• Ability to work well independently and within a team

• Strong attention to detail & Good ability to work in a matrix environment

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com