Employee Engagement Program Manager

Job Overview
This role manages the execution, measurement, and continuous improvement of innovative talent management and career programs and processes including career development, skill development, future-ready upskilling & reskilling, onboarding and early career. The successful candidate is technology savvy, data-driven and excels at organizing and executing a plan through end-to-end project management, underpinned with strong communication skills.

Key Responsibilities
• Responsible for planning, project control and tracking using team and project management tools to ensure objectives are met on-time and in a way that scales and adapts to our evolving talent needs.
• Working in partnership with multiple stakeholders, operationalizes the technology, processes, tools, and capabilities to drive talent programs to support a future-ready workforce and enable measurable business outcomes.
• Partners with technology and analytics teams driving continuous improvement in platforms’ UI/ UX and providing useful data insights through dashboards, reports, and analytics, linked to strategic needs and priorities.
• Responsible for evaluating effectiveness of existing programs and driving continuous improvement to ensure organizational goals are met.
• Applies a strong data driven approach when analyzing large data sets, distilling insights, and conveying significant findings that drive adjustments to existing designs and give direction for new experiments.
• Leverages technology to simplify, streamline and standardize talent and skill development offerings and processes across the enterprise.
• Supports building and delivering educational and upskilling content to ensure employees, managers and HR Partners are equipped to deliver impactful talent outcomes. Leverages strong relationships to influence and ensure maximum adoption of the processes, tools and resources provided.
• Regularly engages external network to stay current on leading practices to continuously evolve and improve talent outcomes across IQVIA.

Experience & Education
• 5+ years’ experience managing scalable and measurable talent and career multi-layered programs, systems, and processes within global organizations; at regional or global scale.
• Knowledge of core Talent Management programs/processes, including onboarding, career development, future-ready upskilling & reskilling, early career.
• Experience managing large projects in matrixed organizations.
• Bachelor’s degree in human resources, Business Administration, or a related discipline (preferred, not required). Master’s degree preferred, not required.

Skills & Abilities
• Results oriented, data driven, curious and passionate about talent and careers and improving business outcomes.
• Strong end-to-end implementation skills with keen attention to detail.
• You may not know all the answers, but you have a proven track record of working through difficult challenges by independently researching potential directions, collaborating with others, and iterating to find the right solutions.
• Excellent Project Management skills: plan, execute, and monitor projects from start to finish, ensuring they are completed on time, within scope and budget, while coordinating cross-functional teams and proactively managing risks and issues. Experience working with Project Management tools and processes, such as Project Charter, Project Plan, Status Report, Change Log, Stakeholder Management, Communication Plan, Lessons Learnt, AAR.
• Experience working with MS Office Suite, Workday, Visier and other talent data applications.
• Demonstrated ability to clearly identify meaningful business impact and success metrics for talent solutions, and proven track record of analyzing and reporting on outcomes aligned to business strategy, in a practical and scalable manner.
• Excellent presentation, communication, interpersonal and stakeholder management skills.
• Ability to work proactively and autonomously in a fast-paced environment across global teams, while maintaining flexibility through changing priorities and demanding timelines.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com