Call Center Agent

Bioaxis Healthcare, an IQVIA business, a leading provider of premium quality, integrated & extensive patient support solutions & services, is seeking for Call Center Agents for its offices in New Heraklion, Athens.

Position description

• Organization and management of incoming and outgoing calls

• Call center support and patient service for home care issues

• Providing consultancy support

• Receiving, recording and confirming patient appointments based on company procedures

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Qualifications

• Degree in AEI/ATEI/IEK Professionals

• Previous experience in a relevant field

• Excellent knowledge of MS Office

• Experience in handling ERP platform, CRM

• Good knowledge of English language

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Skills

• Great communication skills

• Work under pressure

• Team spirit

• Flexibility

• Professionalism

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We offer

• Full time

• Fixed monthly pay and insurance

• Continuous training

• Opportunities for continuous professional development

• Excellent working environment

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com